To maintain their certifications, Zingerman’s trainers are asked to complete these expectations over the course of a year:

• Conduct the training a minimum number of times (usually 4-6).
• Get a peer review from a fellow trainer (who provides written and verbal feedback).
• Conduct a peer review for a fellow trainer (providing written and verbal feedback).
• Attend the annual content review meeting with other trainers.
• Demonstrate an understanding of Zingerman’s approach to training by passing a short, written Bottom-Line Training test.