Happy New Year!

No really – it is a new (fiscal) year here at ZingTrain. And although we don’t have New Year’s resolutions, per se, we do have a lot of exciting things going on. Most importantly, ZingTrain has recently agreed upon our vision for 2020 – in synch with the ZCoB 2020 Vision, but more specific to our particular business. And to help us move more energetically towards that vision, we are welcoming 4 new (and not-so-new) faces onto the ZingTrain team.

  • Gauri Thergaonkar is ZingTrain’s new Community Builder. She’s leveraging her experience as a retail manager at Zingerman’s Deli and barista and sales assistant at Zingerman’s Coffee Company, as she works to increase the connections between ZingTrain, our clients and prospective clients.
  • Katie Frank has been the Bakeshop manager at Zingerman’s Bakehouse for the past 6 years, teaching internal customer service classes and occasionally serving as a ZingTrain presenter. At the end of this month, she’ll be moving to ZingTrain full time as a consultant/presenter.
  • Jami Kowalski will be familiar to anyone who has spent time hanging out at the bar at Zingerman’s Roadhouse, where she is one of the regular bartenders. Starting in August, she is also a Seminar Logistics Coordinator for ZingTrain, making sure we’re ready to welcome seminar participants when they arrive at our training space at 3756 Plaza Drive.
  • Kerry Sheldon is Jami’s partner in the role of Seminar Logistics Coordinator and is the only new ZingTrain face who hasn’t been an employee in another ZCoB business. But Kerry isn’t a stranger to the ZCoB. She and her family are regular ZCoB customers, and Kerry has helped facilitate several ZCoB Partners’ Group offsites.

    Of course we old timers are still around, too, with some job responsibilities shifting around a bit. But there’s lots of overlap and we’re all still answering the phone so don’t worry that we’re going all “corporate” on you. Elnian Gilbert is handing over her marketing responsibilities to Gauri in order to focus more on presenting. Ann Lofgren continues in her role as Senior Consultant, working along with Stas’ to bring new presenters up to speed. With Ann and Stas’ taking the lead on client services, I will have some additional time to oversee the design and build-out of ZingTrain’s new office and training space.

    We’ll be posting pictures of everyone on the ZingTrain website and sharing details about ZingTrain’s 2020 vision—and our new space—in the OnTracks to come. We’re looking forward to a wonderful 2011-2012. Call or visit us soon!

    -Maggie