ZingTrain

Select the items you are interested in and submit the form below to receive your free samples.

Code Green
The form we use to document customer compliments
Code Red
The form we use to document customer complaints and/or requests
Food Safety Test
One of our required staff tests
Knife Certification Test
One of our required staff tests
Knife Safety Class Leader's Guide
Training materials for the Knife Safety class
5 Stupid Ways to Lose a Customer
An essay outlining easy opportunities to provide great customer service
Donation Request Form
We believe that a business has an obligation to give back to the community of which it is a part.
Zingerman's Business Perspective Chart
A graphic representation of the key elements
Accident Report
How we document accidents that happen at work
One Customer at a Time
One of Ari's essays on customer service
Ari on the Zingerman's Experience (video)
Ari giving a keynote address on "The Zingerman's Experience" (Quicktime 7 required)
Bottom Line Training Test
One of our required staff tests
5 Reasons our Dishwashers Know our Net Operating Profit
Learn why open book finance works
Training Passport
A copy of a Bakeshop employee's passport

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ZingTrain · PO Box 1837, Ann Arbor, MI 48106 · phone 734-930-1919 · fax 734-930-1942

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