We’re looking forward to seeing you soon!  Below are some resources for you as you prepare to attend our seminar – clicking on any of the images will open a pdf for you to download.

We would greatly appreciate you filling out our brief pre-seminar survey: http://tinyurl.com/AGGS-survey as it will not only help us address your specific questions and concerns, it will also help us give you great service while you’re here!

Please contact us with any additional questions or concerns at 734-930-1919.

Optional Pre-reading Materials

Essay: What Does “Great Service” Mean in Your Business? by Maggie Bayless
Essay: Low-Cost Service Tips in High-Stress Times by Ari Weinzweig

Resources

Coming to Ann Arbor (page on ZingTrain’s website)

A draft itinerary of the two days (PDF)

Map for our seminar location (PDF)

Map to all of the Zingerman’s Businesses (PDF)


Tour de Food Passport (PDF)