Alice Rolfe-Chin

Organizational Culture

Satisfaction Guaranteed – A Virtual Interview with Micki Maynard

Listen to our conversation with locally-rooted-nationally-known author and journalist Micki Maynard talking about her newest book Satisfaction Guaranteed: How Zingerman’s Built A Corner Deli Into A Global Food Community. We dove into Micki’s expertise in business journalism, her perspective on what makes Zingerman’s noteworthy (256 pages-worth!), and the joys and takeaways from writing our story. In addition, we took questions from […]