How to Improve

Zingerman's Path to Lean

If you're here, reading these words, you probably don't need much convincing that continuous improvement is necessary for any organization to thrive, and survive!

In this workshop we will explore the concepts of Lean and the Continuous Improvement aspect of Lean. We'll delve into the details of how we have applied these concepts in our day to day work first at Zingerman's Mail Order and now at more and more of the Zingerman's businesses.

Not just for production facilities, our Path to Lean can be successfully applied to services, office operations, training, leadership - really just about any aspect of business, or life - even your laundry!


Our training facility is located HERE - in the heart of Zingerman’s Southside campus, just a scone’s throw away from the retail locations of Zingerman’s Bakehouse, Zingerman’s Creamery, and Zingerman’s Coffee Company.  We don’t actually advocate throwing scones at them, but you can stop by to pick up lunch, a cappuccino, or a half pound of fresh cream cheese after the workshop!

Workshops run from 8 am to noon. We'll have coffee and coffeecake waiting for you from 7:30 am onwards.

Come to this 4-hour workshop to:

  • Explain Zingerman's path to Continuous Improvement.
  • Apply the methods of Continuous Improvement to improve systems in your organization.
  • Use new knowledge to assist future leaders in your organization.
  • Call upon a network of peers to help get past roadblocks.