Make the Most
of Your Training

Open Book Management
Webinar

How is your Huddling Going?

Webinar · Maggie Bayless

Is your huddle rockin’ it out and naming names? Or has it lost that, you know, lovin’ feeling? Either way, this is the conversation for you : Join ZingTrain Managing Partner, Maggie Bayless, and Deli Business Manager, Lynn Martin, on Wednesday, October 10th from 4 pm to 5 pm Eastern to talk about huddling. Ask […]

Training & Business Systems
Webinar

Intentional Interviewing

Webinar · Maggie Bayless and Pat McGraw

Join us for a web conversation with Pat McGraw, Zingerman’s HR Manager and Maggie Bayless, ZingTrain Managing Partner. Pat and Maggie will talk about tips and techniques for interviewing to hire the “right” people – people who fit your organizational culture and serve your organization’s bottom lines. Download the webinar files Slides – Intentional Interviewing […]

Training & Business Systems
Webinar

A Question of Training

Webinar · Katie Frank

We all recognize that training is important. it is also challenging. Frequently, the people in our organizations who qualify as subject matter experts do not have the time, capacity or even the skills to develop training materials or coach designated trainers. At Zingerman’s, we’ve developed what we call the 4 Training Plan Questions – they […]

Open Book Management
Webinar

Realizations, Recognitions and (Re)Learnings on Open Book Management

Webinar · Ari Weinzweig

Zingerman’s has been an Open Book business for over a decade now. We attribute a good bit of our financial success, especially through these lean times, to being Open Book. Over the course of time, we’ve not only gained a deeper understanding of what Open Book is and how and why it works, we’ve had […]

Customer Service
Webinar

The Leader’s Role in Creating a Culture of Great Service

Webinar · Elnian Gilbert and Gauri Thergaonkar

At Zingerman’s we have what we call a Culture Sandwich – the recipe we use to create the organizational culture we want. Being as committed as we are to Service, we’ve been particularly cognizant of the steps in the Culture Recipe when it comes to creating a culture of Great Service here at Zingerman’s. Of […]

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