Personalized Training

We’re here to help. Personalized training is tailored to meet your organization’s needs.

Our personalized training content is distilled from the lessons Zingerman’s has learned from being in business for over 35 years – customer service best practices, organizational systems and recipes, training tools, leadership techniques, and more!

We would happily work with you to create customized versions of our 2-day seminars and 4-hour workshops just for your business or organization. We can even take it a step further and help you implement what you’ve learned from the trainings, based on what has worked for us and our other clients.

We recognize the power of learning as a team as well as the advantages of getting away from the office to do focused work and we offer you personalized training at our location or yours.

Personalized Training AT ZINGTRAIN:

Bring your team to ZingTrain and see the principles taught in the classroom being played out in real life. In addition to great training, you’ll get a hearty dose of the Zingerman’s experience. We’ve built a fun, funky training space that was designed for classroom training, breakout sessions and building connections. Additionally, we would be happy to arrange dinner for your team at Zingerman’s Roadhouse, Deli, or Miss Kim, coordinate tours of the other Zingerman’s businesses, or explore the possibility of a special product tasting or other food related class.

Personalized Training AT YOUR LOCATION:

We will happily come to your business or organization and train your team, however big it may be. Prior to the training, we’ll communicate with you in great depth to identify your specific goals and desired outcomes, and learn more about your audience. The training we typically develop can range from 2 hours to 3 days, depending on content, and has covered groups from 5 to 500! Rest assured that we do bring delicious Zingerman’s treats with us when we come to visit!

Popular Personalized Training Programs:

Half-day training (4 hours):

The Art of Giving Great Service

Bottom-Line Change

Full-day training (8 hours):

Bottom-Line Training

Creating a Culture of Great Service

Creating a Vision of Greatness

Servant Leadership

How much will it cost?

The price of your personalized training will depend on a few variables, including whether you come to us or we come to you, which trainer(s) will be leading your training, the number of participants, materials, etc.

Below you’ll find a pretty reliable estimate of you much you should expect to spend on your training:


Half-day (4 hours): $4,000 – $7,500

Full-day (8 hours): $6,000 – $12,500

Two days (16 hours): $9,000 – $18,500

*Pricing varies by trainer and number of attendees, and includes breakfast and/or lunch. Does not include dinner, hotel or transportation.


Up to 2 hours: $1,500 – $2,500

Up to 4 hours: $3,000 – $4,500

Full-day: $5,000 – $6,500

*Pricing varies by trainer, travel distance and number of attendees. Add travel expenses (not included).

“The tools you provided not only hit the nail on the head of the very topics we’re looking to wrap our heads around, they offer CONCRETE, USEFUL tools on how to execute and live them moment to moment.”

Zingtrain Refund Policy

ZingTrain Cancellation & Refund Policy: We understand that your plans can change unexpectedly. If you need to cancel a ZingTrain 2-Day Seminar or 4-Hour Workshop with more than 14 days notice, we will happily give you a full refund (although we will be sad not to see you!) or credit towards a future session. Within 7-14 days we will refund 50%; no refunds for cancellations with less than 7 days notice. Credits expire after 5 years.