As I’m writing this in 2020, a LOT of what we do and how we do it has suddenly changed and will continue to change. How will we keep our high-quality products and great service consistent as we adapt to virtual environments, new safety policies, new expectations from our customers, and everything else? Really, how […]
Zingerman’s has used visions to guide our organization’s success for 30 years! Co-founding partners, Ari & Paul, wrote our first company vision back in 1994. They imagined Zingerman’s growing into a community of several Ann Arbor-based food businesses – and ZingTrain was founded in this same year! In 2007, the Zingerman’s Community of Businesses had […]
Change is an inevitable part of life. Organizations embark on new initiatives, businesses begin to offer new products and services, managers want to improve the way their team is working, individuals desire personal and professional growth. But for many of us, change is also challenging. We humans are creatures of habit. Our brains love recognizing […]
Last week I wrote a lot about grief—a feeling that, for nearly all of us, can be gut-wrenching. This week I want to turn my attention to a less intense element of the “ecosystem,” one that plays an important, if at times almost invisible, part in our organizational health. It’s essentially about taking the advice […]
In prior installments in The Guide to Open Book Management posts, you learned what Open Book Management is, The Case for Open Book Management, whether Open Book is right for your business, the 3 Key Components of Open Book Management, and 5 Decisions to consider as you go Open Book. In this installment, the assumption […]
On his new album All Round the Light Said, Irish singer songwriter Joshua Burnside sings about “A Man of High Renown.” Who we hold in high renown, who we learn from, who we admire, and who we aspire to emulate has a huge influence on how we live our lives. What follows is, I hope, a […]
When I sat down to draft the piece about culture that ran here three weeks ago, my plan was, as it usually is, to move on to a different subject the following week. That shifted significantly. The more I explored the effect of cultural soil, the more I saw just how important it is. Actively […]
Last week I wrote a bunch about the importance of organizational culture—how much difference it makes to be part of a healthy culture versus an unhealthy one, and my metaphorical context of imagining organizational culture as the soil in which we’re working. This week I’ll begin to share my list of things we can do to […]
Over the past 20 or 30 years, organizational culture has become one of the most common topics of leadership discussion. Everyone seems to agree that it’s important. But, as Buffalo Springfield sang back in the late ’60s, “What it is ain’t exactly clear.” Progressive business writer Frederic Laloux says, “Culture is how things get done […]
John O’Donohue wrote, “The primary world that each of us has to do with is the world that is invisible, that is the interior world within us.” He reminds us, “No one else sees your life in the way that you do.” Here’s a glimpse at a small snippet of mine: I really like working […]
Last week I shared my learning about Natural Law #18—“Everything is naturally related and interconnected”—and how important it is for us to create as many connections across all parts of our companies as we possibly can. Our long-term organizational health and our alignment with nature likely depends on it. More positive connections across the organization […]
