In-Person

NOV 9-10, 2026
Leading With Zing!
Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
In-Person

NOV 16-17, 2026
Systems for Supporting Staff
Discover a trainload of tools and techniques to enhance the staff experience in your organization - from hiring to training to performance management.
In-Person

JAN 20-21, 2027
Overcoming Persistent Problems
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas.
In-Person

FEB 10-11, 2027
The Art of Giving Great Service
Discover the key elements that contribute to a culture of great service, and get the tools and techniques for improviing your customer service.
In-Person

FEB 17-18, 2027
Transformational Training Tools
Formerly known as Bottom-Line Training®. Design effective employee training plans that work for your business, and set everyone up for success.
In-Person

FEB 24-25, 2027
Leading With Zing!
Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
In-Person

MAR 10-11, 2027
Systems for Supporting Staff
Discover a trainload of tools and techniques to enhance the staff experience in your organization - from hiring to training to performance management.
In-Person

MAR 22-23, 2027
Open Book Management
Gain a practical understanding of Open Book Management - what it is, how it works, why we love it - and why you’ll love it, too!
In-Person

APR 14-15, 2027
ZingPosium
An annual, transformative event to inspire, support, and connect people passionate about improving their organizations and themselves.
In-Person
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APR 19-20, 2027
Creating a Vision of Greatness
Take charge of your future—take the time to figure out where you really want to go so you can more successfully chart a path to get there.
In-Person

MAY 12-13, 2027
Managing Ourselves
Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!
In-Person

MAY 19-20, 2027
Overcoming Persistent Problems
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas.
Virtual

NOV 2 - 1:00PM-3:30PM (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual

NOV 9 - 1:00PM-3:30PM (Eastern)
Create Training Plans That Work
Training can make or break an employee's experience. Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual

NOV 23 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.
Virtual

DEC 2 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual

DEC 3 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual

DEC 7 - 1:00PM-3:30PM (Eastern)
Bottom-Line Change®
Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management - Bottom-Line Change®.
Virtual

DEC 8 - 1:00PM-3:30PM (Eastern)
The Art of Giving Great Service
Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!
Virtual

DEC 10 - 1:00PM-3:30PM (Eastern)
Handling Difficult Customer Interactions
You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.
Virtual

DEC 14 - 1:00pm-3:30pm ET
Keeping Score on Service
NEW!Learn practical ways to capture customer feedback, measure service, spot opportunities, and turn what you’re hearing into meaningful improvements for your organization to deliver great customer experiences.
Virtual

JAN 19 - 1:00-3:30PM (Eastern)
Create Training Plans that Work
Training can make or break an employee's experience. Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual

JAN 25 - 10:00AM-12:30PM (Eastern)
5 Steps to Effective On-Shift Training
At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.
Virtual

JAN 28 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.
Virtual

FEB 1 - 1:00PM-3:30PM (Eastern)
How to Write Standard Operating Procedures
Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.
Virtual

FEB 4 - 1:00PM-3:30PM (Eastern)
Tools for Effective Peer Feedback
Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is packed with tips, tools, and resources to help us give and receive peer feedback more effectively.
Virtual

FEB 8 - 1:00PM-3:30PM (Eastern)
Building Organizational Culture
Does your organization's culture reflect what you want it to? Equip yourself with the tools to create and maintain a positive organizational culture.
Virtual

FEB 17 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual

FEB 22 - 1:00PM-3:30PM (Eastern)
The Art of Giving Great Service
Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!
Virtual

MAR 4 - 1:00PM-3:30PM (Eastern)
Handling Difficult Customer Interactions
You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.
Virtual

MAR 8 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual

MAR 18 - 1:00PM-3:30PM (Eastern)
Inclusive Leadership
Discover ways to build more inclusive systems and enhance your leadership skills to foster a more equitable and engaging workplace where everyone can contribute and thrive!
Virtual

MAR 25 - 1:00PM-4:30PM (Eastern)
Intro to Open Book Management
Get a breakdown of open book management and how it can help empower your team to take more thoughtful actions and drive greater success!
Virtual

MAR 22 - 1:00PM-3:30PM (Eastern)
Intro to Visioning
Discover the power of visioning, practice writing one about a particular point in your future, and receive tips on incorporating this new tool into your life!
Virtual

MAR 31- 1:00PM-3:30PM (Eastern)
Enhance Your Relationship With Time
When your priorities are in sync with your schedule, your work life becomes easier, more productive, and a whole lot more satisfying.
Virtual

APR 5 - 1:00PM-3:30PM (Eastern)
Tools for Interviewing and Hiring
People are our greatest asset! Set your organization up for success by enhancing the way you attract applicants, interview and hire, and onboard new employees.
Virtual

APR 7 - 1:00PM-3:30 PM (Eastern)
How to Have Exceptional Meetings
Transform the energy and effectiveness of your workplace by adopting a new approach to meetings that makes them both more productive and fun!
Virtual

April 19 - 1:00PM-3:30PM (eastern)
Create Training Plans That Work
Training can make or break an employee's experience.
Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual

APRIL 22 - 1:00PM-3:30PM (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual

APR 29 - 1:00PM-3:30PM (Eastern)
5 Steps to Effective On-Shift Training
At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.
Virtual

MAY 3 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you tools to have productive, constructive conversations with your colleagues.
Virtual

MAY 5 - 10:00AM-12:30PM (Eastern)
How to Write Standard Operating Procedures
Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.
Virtual

MAY 10 - 1:00PM-3:30PM (Eastern)
Tools for Effective Peer Feedback
Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is packed with tips, tools, and resources to help us give and receive peer feedback more effectively.
Virtual

MAY 17 - 1:00PM-3:30PM (Eastern)
Bottom-Line Change®
Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management - Bottom-Line Change®.
Virtual

MAY 27 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual

JUN 7 - 1:00PM-4:30PM (Eastern)
Intro to Open Book Management
Get a breakdown of open book management and how it can help empower your team to take more thoughtful actions and drive greater success!
Virtual

JUN 17 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual

JUN 24 - 1:00PM-3:30PM (Eastern)
Inclusive Leadership
Discover ways to build more inclusive systems and enhance your leadership skills to foster a more equitable and engaging workplace where everyone can contribute and thrive!
Virtual

JUN 23 - 10:00am-12:30pm (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual

JUL 21 - 10:00AM-12:30PM (Eastern)
Enhance Your Relationship With Time
When your priorities are in sync with your schedule, your work life becomes easier, more productive, and a whole lot more satisfying.
Virtual

JUL 7 - 1:00PM-3:30 PM (Eastern)
How to Have Exceptional Meetings
Transform the energy and effectiveness of your workplace by adopting a new approach to meetings that makes them both more productive and fun!
In-Person

Open Seminar Seat
For the undecided, but ready to shop! Purchase open seminar seats alone, or bundle with other seminars to take advantage of our multi-seat discount.
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Leadership Development Workshop Series
$1295-$1560
Our most complete program, for leaders who want the full experience. You’ll meet with the same cohort on the same day and time every other week for 16 weeks, working through 8 workshops that cover the core skills of leading people. Each session includes an extra hour with your trainer and cohort to dig into real challenges, and the series comes with access to our online community. Individual workshops are also open for single sign-up.

Begins February 8, 2027
Attend 8 workshops in this comprehensive series to build and strengthen your leadership skills and get an extra hour with ZingTrain after each one!
- Building Organizational CultureFEB 8, 2027Virtual
- The Art of Giving Great Service FEB 22, 2027Virtual
- Living Servant LeadershipMAR 8, 2027Virtual
- Intro to VisioningMAR 22, 2027Virtual
- Tools for Interviewing and HiringAPR 5, 2027Virtual
- Create Training Plans That WorkAPR 19, 2027Virtual
- Courageous ConversationsMAY 3, 2027Virtual
- Bottom-Line Change®MAY 17, 2027Virtual
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Courses
$750
A cohort-based program for people who want to learn together from start to finish. You’ll meet weekly with the same group, on the same day and time, for 4 weeks, building skills step by step and practicing between sessions. Courses include access to our online community and are available only as a complete program.

Begins March 3, 2027
NEW! This Course consists of 4 workshops that explore the throughline between effective job postings & hiring, onboarding that gets new employees up to speed, and ongoing performance feedback.
- Tools for Interviewing & Hiring March 3, 2027 Virtual
- Create Training Plans That WorkMarch 10, 2027 Virtual
- Effective On-Shift Training + How to Write SOPs March 17, 2027 Virtual
- Leader’s Guide to Performance ManagementMarch 24, 2027 Virtual

Begins July 8, 2027
NEW! This Course consists of 4 workshops that explore the throughline between effective job postings & hiring, onboarding that gets new employees up to speed, and ongoing performance feedback.
- Tools for Interviewing & Hiring July 8, 2027Virtual
- Create Training Plans That WorkJuly 15, 2027Virtual
- Effective On-Shift Training + How to Write SOPs July 22, 2027Virtual
- Leader’s Guide to Performance ManagementJuly 29, 2027Virtual
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Tracks
$300-$750
A curated set of 2–4 workshops on one topic, for people who want to go deep on a specific skill. Workshops in a track are scheduled close together so you can build momentum and put each idea into practice before the next one. We recommend taking the full track, but you can also sign up for individual workshops.

Spring Session begins March 8, 2027
NEW! This Track brings together 4 workshops with practical tools for leading well: servant leadership, inclusive systems, better meetings, and making the most of your time.
- Living Servant Leadership March 8, 2027 Virtual
- Inclusive LeadershipMarch 18, 2027Virtual
- Enhance Your Relationship with TimeMarch 31, 2027Virtual
- How to Have Exceptional MeetingsApril 7, 2027Virtual