Here's What
We Do

Successful businesses are constantly looking for new ways to improve—ideas that can take their organizations to the next level. Ideas that can be implemented quickly and that produce tangible results.

Maybe you’re like us—you define “success” more creatively than just “getting as big as you can, as fast as you can.”

The tools, techniques and methodologies we share with you have been tested and honed through implementation and constant improvement at each and every one of the ten businesses in the Zingerman’s Community of Businesses. Many of the accolades we’ve received from the business world reference our new and sustainable approach to work. This approach is now known as the “Zingerman’s model.” (Best as we can tell, there’s nothing else out there quite like it).

Big Virtual Events

$195-$295

These events are one of a kind! Every quarter, spend a day diving into a timely topic. Learn from thought leaders from around the world as they share their wisdom and advice. In addition to a variety of keynote addresses, you'll have the opportunity to participate in a ZingTrain workshop, as well as learn from others in small group discussions. We'll even send you a box full of Zingerman's goodies to munch on while you learn!

In-Person Seminars

$1250

Spend two days at our training facility in Ann Arbor, Michigan, jam-packed with "a ha!" moments and inspiration galore. Build a strong network of fellow out of-the-box thinkers to call on as you begin turning your insights into action! You’ll leave with the ready-to-implement tools you need to make meaningful changes in your business right away.

Virtual Training

$150-$195

Experience our time-tested and client-approved training in a virtual environment! Participate in our virtual workshops from anywhere in the world – all you’ll need is a viable internet connection and an open mind! Our world-class trainers will guide you through an online learning experience that will challenge and inspire you, as well as equip you with actionable tools to make meaningful change.

Virtual Training
DEC 7 - 12:00 PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 500+ employees.

Virtual Training
DEC 14 - 11:00 AM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
JAN 10 - 1:00 PM ET

5 Steps for Effective On-Shift Training

At the end of the day, we all want training to help our employees be successful.  The 5 Steps for Effective On-Shift Training deliver!  These are practical tools for trainers of any level of experience.

Virtual Training
JAN 14 - 11:00 AM ET

Create Training Plans that Work

Training can make or break an employee's experience in your business and plays a major role in the retention and growth of great people. Learn time-tested tools to share clear expectations and set both trainer AND trainee up for success!

Virtual Training
JAN 19 - 12:00 PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively.  From informal re-direction in the moment to major performance improvement plans, you’ll leave with tools to use right away.

Virtual Training
BEGINS IN JANUARY

Leadership Development Workshop Series Cohort

Save yourself a seat in ALL 8 workshops in the Leadership Development Series to join an intimate network of other motivated, inspired leaders and get extra time with ZingTrain trainers after every workshop!

Virtual Training
JAN 20 - 1:00 PM ET

Culture

Does your organization culture reflect what you want it to? Take this workshop to learn how Zingerman's works to create and maintain a positive organizational culture.

Virtual Training
JAN 21 - 11:00 AM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
JAN 24 - 1:00 PM ET

Courageous Conversations

Conflict in the workplace can be tricky and knowing how to navigate it well can make a huge difference to yourself, your staff and coworkers.

Virtual Training
JAN 27 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
FEB 3 - 1:00 PM ET

The Art of Giving Great Service

Equip yourself with tools and techniques for improving customer service and go back to your business with plenty of resources to adapt and put to use right away, including examples from Zingerman’s internal staff training.

Virtual Training
FEB 7 - 1:00 PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

Virtual Training
FEB 11 - 11:00 AM ET

Bottom-Line Change®

Since change is a constant in organizations, learning how to manage it effectively is a valuable tool. So at Zingerman's, we came up with a recipe for change - one that we regularly teach, practice, refine and reuse. We call it Bottom-Line Change®.

Virtual Training
FEB 15 - 11:00 AM ET

Mindful Self-Management

Become a better leader, improve your organization, and ultimately leading the life you want to lead. Get energized and inspired to focus on yourself as the next step to taking your business to the next level.

Virtual Training
FEB 17 - 1:00 PM ET

Leadership

Many leaders are promoted without formal leadership training. They either emulate leaders they admire or lead in ways that are in direct opposition to leaders they haven’t enjoyed working for in the past. But like most skills, leadership gets easier (and we get better at it!) the more we practice!

Virtual Training
FEB 24 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
MAR 3 - 1:00 PM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
MAR 10 - 12:00 PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively.  From informal re-direction in the moment to major performance improvement plans, you’ll leave with tools to use right away.

Virtual Training
MAR 14 - 1:00 PM ET

Culture

Does your organization's culture reflect what you want it to? Take this workshop to learn how Zingerman's works to create and maintain a positive organizational culture.

Virtual Training
MAR 15 - 12 PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 500+ employees.

Virtual Training
MAR 17 - 1:00 PM ET

Tools for Interviewing and Hiring

People are what make the world go 'round, and our businesses run!  Attracting great folks, effective interviewing and hiring, and impactful onboarding all help us set our people up for success.

Virtual Training
MAR 24 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
MAR 28 - 1 PM ET

The Art of Giving Great Service

Equip yourself with tools and techniques for improving customer service and go back to your business with plenty of resources to adapt and put to use right away, including examples from Zingerman’s internal staff training.

Virtual Training
MAR 31 - 1:00 PM ET

Create Training Plans that Work

Training can make or break an employee's experience in your business and plays a major role in the retention and growth of great people. Learn time-tested tools to share clear expectations and set both trainer AND trainee up for success!

Virtual Training
APR 1 - 11:00 AM ET

5 Steps for Effective On-Shift Training

At the end of the day, we all want training to help our employees be successful.  The 5 Steps for Effective On-Shift Training deliver!  These are practical tools for trainers of any level of experience.

Virtual Training
APR 7 - 1:00 PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

Virtual Training
APR 12 - 1:00 PM ET

Leadership

Many leaders are promoted without formal leadership training. They either emulate leaders they admire or lead in ways that are in direct opposition to leaders they haven’t enjoyed working for in the past. But like most skills, leadership gets easier (and we get better at it!) the more we practice!

Virtual Training
APR 14 - 1:00 PM ET

Courageous Conversations

Conflict in the workplace can be tricky and knowing how to navigate it well can make a huge difference to yourself, your staff and coworkers.

Virtual Training
APR 25 - 1 PM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
APR 27 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
APR 28 - 1:00 PM ET

Bottom-Line Change®

Since change is a constant in organizations, learning how to manage it effectively is a valuable tool. So at Zingerman's, we came up with a recipe for change - one that we regularly teach, practice, refine and reuse. We call it Bottom-Line Change®.

Virtual Training
MAY 9 - 1:00 PM ET

Tools for Interviewing and Hiring

People are what make the world go 'round, and our businesses run!  Attracting great folks, effective interviewing and hiring, and impactful onboarding all help us set our people up for success.

Virtual Training
MAY 18 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
MAY 19 - 12:00 PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively.  From informal re-direction in the moment to major performance improvement plans, you’ll leave with tools to use right away.

Virtual Training
MAY 20 - 11:00 AM ET

Mindful Self-Management

Become a better leader, improve your organization, and ultimately leading the life you want to lead. Get energized and inspired to focus on yourself as the next step to taking your business to the next level.

Virtual Training
MAY 23 - 1:00 PM ET

Create Training Plans that Work

Training can make or break an employee's experience in your business and plays a major role in the retention and growth of great people. Learn time-tested tools to share clear expectations and set both trainer AND trainee up for success!

Virtual Training
MAY 24 - 12:00 PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 500+ employees.

Virtual Training
JUN 3 - 11:00 AM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
JUN 6 - 1:00 PM ET

Courageous Conversations

Conflict in the workplace can be tricky and knowing how to navigate it well can make a huge difference to yourself, your staff and coworkers.

Virtual Training
JUN 9 - 1:00 PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

Virtual Training
JUN 10 - 11:00 AM ET

Leadership

Many leaders are promoted without formal leadership training. They either emulate leaders they admire or lead in ways that are in direct opposition to leaders they haven’t enjoyed working for in the past. But like most skills, leadership gets easier (and we get better at it!) the more we practice!

Virtual Training
JUN 21 - 1:00 PM ET

The American Dream Game

A special offering, years in the making!  Join us for an experiential training designed to spark empathic conversation on how to use diversity as a tool in building a more inclusive workplace.

Virtual Training
JUN 27 - 1:00 PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through these award-winning “recipes” for great customer service. Discover the key elements that contribute to a culture of great service and get the tools and techniques for improving your customer service!

Virtual Training
JUN 28 - 12:00 PM ET

Leaders Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively.  From informal re-direction in the moment to major performance improvement plans, you’ll leave with tools to use right away.

Virtual Training
JUL 8 - 11:00 AM ET

5 Steps for Effective On-Shift Training

At the end of the day, we all want training to help our employees be successful.  The 5 Steps for Effective On-Shift Training deliver!  These are practical tools for trainers of any level of experience.

Catered to You

Sometimes the power of an intimate team learning experience outweighs the benefits of attending a public training session. And there's no doubt that travel costs for 2 trainers are less than plane tickets for 35 learners. If a more intimate learning format is a better fit for your team we will gladly customize a private training program catered to your organization's specific needs—taught at your place or ours.

Lead with purpose!

Join us for a day full of leadership insights, practical tools, and inspiration galore from some of the most inspiring thought leaders we know in the leadership space.