Here's What
We Do

Successful businesses are constantly looking for new ways to improve—ideas that can take their organizations to the next level. Ideas that can be implemented quickly and that produce tangible results.

Maybe you’re like us—you define “success” more creatively than just “getting as big as you can, as fast as you can.”

The tools, techniques and methodologies we share with you have been tested and honed through implementation and constant improvement at each and every one of the ten businesses in the Zingerman’s Community of Businesses. Many of the accolades we’ve received from the business world reference our new and sustainable approach to work. This approach is now known as the “Zingerman’s model.” (Best as we can tell, there’s nothing else out there quite like it).

Virtual Training

$50 - $150

Experience our time-tested and client-approved training in a virtual environment! Participate in our virtual workshops from anywhere in the world – all you’ll need is a viable internet connection and an open mind! Our world-class trainers will guide you through an online learning experience that will challenge and inspire you, as well as equip you with actionable tools to make meaningful change.

Mini-Series: Service


A series of four 1-hour workshops designed to tune-up your service skill set. Purchase the entire Series (a seat in all four workshops) and save $30 - that's $150 for all four workshops! Use discount code SERIES at checkout.

2-Day Seminars

$1250 - $1500

Spend two days at our training facility in Ann Arbor, Michigan, jam-packed with "a ha!" moments and inspiration galore to make meaningful changes in your business that can be implemented right away. Build a strong network of like-minded peers, fellow out of-the-box thinkers to call on as you begin turning insights into action! You’ll leave with the ready-to-implement tools you need to make meaningful changes in your business right away.

4-Hour Workshops

$300 - $400

Have you been looking for an inspiring (and FUN!) way to develop your leadership skills? Maybe you have wanted to develop leaders in your business, but don’t have the time or resources to start a Leadership Development Program of your own? This series of eight 4-hour workshops, hosted at our training facility, might be the answer you’ve been looking for! Take one workshop, or take ‘em all (and save some serious dough!).

4-Hour Workshops

How to Build the Organizational Culture You Want

How to Build the Organizational Culture You Want: Identify, document and teach the key elements of the organizational culture you desire.

4-Hour Workshops

Award-Winning Recipes for Customer Service

Treat your customers like royalty and win their undying loyalty through these award-winning “recipes” for great customer service.

4-Hour Workshops

Exploring 6 Key Responsibilities of an Effective Servant Leader

Develop skills to effectively serve your organization as a Servant Leader.

4-Hour Workshops

Creating a Vision of Greatness for Work or Life

Write the story of your preferred future and begin making plans to get there.

4-Hour Workshops

Attracting, Interviewing and Hiring for Great Service

Make all-star hires! Learn how to create a hiring process that can help you attract and retain really great staff.

4-Hour Workshops

Create an Immediate Impact with Bottom-Line Training®

Develop the kind of training that creates clear expectations, supports staff, and positively affects your business's bottom lines!

4-Hour Workshops

Effectively Navigate Conflict in the Workplace

Communicate more effectively during difficult conversations by developing new strategies for handling conflict.

4-Hour Workshops

5 Steps to Creating Effective Organizational Change

Take the challenging nature of organizational change down a notch with our tried-and-true recipe for creating high-quality and long-lasting change.

4-Hour Workshops

2020 Leadership Development Workshop Series Cohort

Save yourself a seat in EVERY workshop in the Leadership Development Series. Join an intimate network of other motivated, inspired leaders like yourself and get extra time with ZingTrain trainers after every workshop!

Catered to You

Sometimes the power of an intimate team learning experience outweighs the benefits of attending a public training session. And there's no doubt that travel costs for 2 trainers are less than plane tickets for 35 learners. If a more intimate learning format is a better fit for your team we will gladly customize a private training program catered to your organization's specific needs—taught at your place or ours.

TICKETS on Sale Now!

Zingposium Live!


June 25, 2020

Spark the conversation! Join us for a one-day, one-of-a-kind virtual learning experience, and discover how to turn the inevitable tension points we all face into opportunities for growth.