Here's What
We Do

Successful businesses are constantly looking for new ways to improve—ideas that can take their organizations to the next level. Ideas that can be implemented quickly and that produce tangible results.

Maybe you’re like us—you define “success” more creatively than just “getting as big as you can, as fast as you can.”

The tools, techniques and methodologies we share with you have been tested and honed through implementation and constant improvement at each and every one of the ten businesses in the Zingerman’s Community of Businesses. Many of the accolades we’ve received from the business world reference our new and sustainable approach to work. This approach is now known as the “Zingerman’s model.” (Best as we can tell, there’s nothing else out there quite like it).

In-Person Seminars

$1650-$1950

Spend two days at our training facility in Ann Arbor, Michigan, jam-packed with "a ha!" moments and inspiration galore. Build a strong network of folks to call on as you begin turning insights to action! You’ll leave with ready-to-implement tools to make meaningful changes in your business right away.

In-Person Seminars
APR 30-MAY 1, 2024

ZingPosium

An annual special! Join us at this transformative leadership conference that weaves together speakers, Zingerman's workshops, and lots of great food! Uniquely curated each year to inspire, support, and connect our community.

In-Person Seminars
FEB 26-27, 2024

Systems for Supporting Staff

Keep your employees engaged and thriving while doing work that benefits your organization’s culture and bottom lines.

In-Person Seminars
MAR 4-5, 2024

Bottom-Line Training®

Design training that really works for your business, and sets trainers AND trainees up for success.

In-Person Seminars
MAR 18-19, 2024

The Zingerman’s Experience

Our “gateway” seminar to the “secrets” of Zingerman’s award-winning culture and business model.

In-Person Seminars
APR 11-12, 2024

Leading With Zing!

All about Servant Leadership—discover how serving the front lines can serve your bottom lines.

In-Person Seminars
APR 18-19, 2024

Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 700+ employees.

In-Person Seminars
APR 25-26, 2024

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

In-Person Seminars
MAY 6-7, 2024

Systems for Supporting Staff

Keep your employees engaged and thriving while doing work that benefits your organization’s culture and bottom lines.

In-Person Seminars
MAY 16-17, 2024

Creating a Vision of Greatness

Take charge of your future—make the time to figure out where you really want to go.

In-Person Seminars
JUN 3-4, 2024

The Zingerman’s Experience

Our “gateway” seminar to the “secrets” of Zingerman’s award-winning culture and business model.

In-Person Seminars
JUN 10-11, 2024

Managing Ourselves

Lead the life you’ve always dreamed of by learning how to manage yourself well.

In-Person Seminars

Open Seminar Seat

For the undecided, but ready to shop! Purchase open seminar seats alone, or bundle with other seminar seats to take advantage of our multi-seat discount pricing.

Virtual Training

$195-$295

Experience our time-tested and client-approved training in a virtual environment! Participate in our virtual workshops from anywhere in the world – all you’ll need is a viable internet connection and an open mind! Our world-class trainers will guide you through an online learning experience that will challenge and inspire you, as well as equip you with actionable tools to make meaningful change.

Virtual Training
FEB 22 - 11:00AM-1:30PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

Virtual Training
FEB 26 - 1:00PM-3:30PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

Virtual Training
MAR 7 - 1:00PM-3:30PM ET

Courageous Conversations

Conflict in the workplace can be tricky. Knowing how to navigate it well can make a huge difference to yourself, your staff, and your coworkers.

Virtual Training
MAR 11 - 1:00PM-3:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

Virtual Training
MAR 14 - 12:00PM-4:30PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively - from in-the-moment feedback to performance improvement plans.

Virtual Training
MAR 21 - 1:00PM-3:30PM ET

Mindful Self-Management

Become a better leader, improve your organization, and ultimately leading the life you want to lead. Get energized and inspired to focus on yourself as the next step to taking your business to the next level.

Virtual Training
MAR 25 - 1:00PM-3:30PM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
APR 3 - 11:00AM-1:30PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

Virtual Training
APR 4 - 12:00PM-4:30PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 700+ employees.

Virtual Training
APR 8 - 1:00PM-3:30PM ET

Tools for Interviewing and Hiring

People are what make the world go 'round, and our businesses run!  Attracting great folks, effective interviewing and hiring, and impactful onboarding all help us set our people up for success.

Virtual Training
APR 22 - 1:00PM-3:30PM ET

Create Training Plans that Work

Training can make or break an employee's experience. Learn tools to share clear expectations and set both trainer AND trainee up for success!

Virtual Training
MAY 3 - 11:00AM-1:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

Virtual Training
MAY 6 - 1:00PM-3:30PM ET

Courageous Conversations

Conflict in the workplace can be tricky. Knowing how to navigate it well can make a huge difference to yourself, your staff, and your coworkers.

Virtual Training
MAY 20 - 1:00PM-3:30PM ET

Bottom-Line Change®

Since change is a constant in organizations, learning how to manage it effectively is a valuable tool. So at Zingerman's, we came up with a recipe for change - one that we regularly teach, practice, refine and reuse. We call it Bottom-Line Change®.

Virtual Training
JUN 4 - 1:00PM-3:30PM ET

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

Virtual Training
JUN 6 - 1:00PM-3:30PM ET

5 Steps to Effective On-Shift Training

At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.

Virtual Training
JUN 12 - 1:00PM-3:30PM ET

Visioning

During these uncertain times, each and every one of us is navigating drastic shifts in how we live, work and play--and it can be hard to find the equilibrium to figure out what to do next.

Virtual Training
JUN 13 - 12:00PM-4:30PM ET

Intro to Open Book Management

Gain an understanding of what Open Book Management is, why it works, and how Zingerman’s has adapted it - and is successfully using it across all ten businesses, with 700+ employees.

Virtual Training
JUN 17 - 1:00PM-3:30PM ET

The Art of Giving Great Service

Treat your customers like royalty and win their undying loyalty through our award-winning “recipes” for great customer service.

Virtual Training
JUN 24 - 1:00PM-3:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organization - not the other way around.

Virtual Training
JUN 25 - 1:00PM-3:30PM ET

Create Training Plans that Work

Training can make or break an employee's experience. Learn tools to share clear expectations and set both trainer AND trainee up for success!

Virtual Training
JUL 15 - 1:00PM-3:30PM ET

Courageous Conversations

Conflict in the workplace can be tricky. Knowing how to navigate it well can make a huge difference to yourself, your staff, and your coworkers.

Virtual Training
JUL 17 - 1:00PM-3:30PM ET

Mindful Self-Management

Become a better leader, improve your organization, and ultimately leading the life you want to lead. Get energized and inspired to focus on yourself as the next step to taking your business to the next level.

Virtual Training
JUL 18 - 12:00PM-4:30PM

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively - from in-the-moment feedback to performance improvement plans.

Virtual Training
RETURNS AUG 2024

Workshop Series Cohort

Bundle up, save money, and reserve a seat in ALL 8 workshops in our Leadership Development Series! Join a cohort of leaders after every workshop to digest learnings and action plan for your organization.

Catered to You

Sometimes the power of an intimate team learning experience outweighs the benefits of attending a public training session. And there's no doubt that travel costs for 2 trainers are less than plane tickets for 35 learners. If a more intimate learning format is a better fit for your team we will gladly customize a private training program catered to your organization's specific needs—taught at your place or ours.