The Art of Giving Great Service

Wednesday, December 10, 2014
with Ann Lofgren


The holidays are right round the corner and we thought it would be a great time to review our tried and true recipe for giving great customer service. Use it on your friends. Use it on your family. And yes, do use it on your customers!

Join Ann Lofgren, ZingTrain trainer extraordinaire, for a review of Zingerman's 3 Steps to Giving Great Service. She'll explore each of the steps in depth and with examples. And she will give you pointers on how to review the steps with your staff and inspire them to give great customer service this holiday season.

And if all of that is not enough, we'll be sure to throw in a good Zingerman's customer service story or two!