• Homepage
  • Training
    • All Training
    • In-Person Seminars
    • Virtual Workshops
    • For Your Team
    • Calendar
  • Keynotes
  • Books
  • Free Resources
  • About Us
  • Search
  • Cart
Back to Library
Home>Library>Meaningful Metrics
Open Book Management

Meaningful Metrics

Webinar


Whether you call them metrics, measures or KPI’s, the numbers you choose to pay attention to in your business, are the numbers that are going to change.

Zingerman’s is an Open Book business. Besides the transparency that Open Book brings, this means that we essentially run our business off a “scoreboard” that we then review in our weekly staff “huddles.” As you can imagine, we put some serious thought into what metrics go on that scoreboard – because we know those are the numbers that everyone will be focused on changing!

Join us for this webinar with Ann Lofgren, an outstanding Open Book practitioner and trainer. Ann will talk about how to pick the right key metrics for your business and how to define and disseminate them so that every person in your business understands how the metrics work and how their work changes the metrics.

PS : We’re certain that this webinar will have great value for you whether or not you are Open Book but we also feel that it is our duty to warn you that you might very well be bitten by the Open Book bug by the time we’re done.

Download the webinar files

  • Slides – Meaningful Metrics
  • Recording – Meaningful Metrics

More Content


Open Book Management

Workplace Games To Hit Your Goals

Webinar · Joanie Hales

It may sound silly, but workplace games have proven to be effective! Games can help your team hit its goals, improve your organization’s results, boost energy, and encourage creative thinking.  Any organizational issue ...


Open Book Management

Practical Steps to Implementing Open Book Management

Webinar · Joanie Hales

In 2002, Zingerman's decided to adopt open book management, a system where everyone in the organization takes responsibility for the effective operation of the business - financial and otherwise. At ...


Open Book Management

Building a Sustainable Business

Article · Ari Weinzweig

Over the past ten years, there’s been increasing support for sustainable agriculture in North America. While there’s a long way to go to get that approach to become an accepted ...

ZingTrain Logo
Training
In-Person Seminars
Virtual Workshops
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor
Sitemap

Subscribe to our newsletter



Address 3728 Plaza Drive Suite 5, Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Subscribe to our newsletter


Address
3728 Plaza Drive Suite 5
Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Training
In-Person Seminars
Virtual Workshops
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor
Sitemap

Three Days Only!

Tues, May 13 - Thu, May 15

Take 40-50% off seminars happening Aug 2025 - June 2026

Limit of 10 seats per organization - Non-refundable - Credits must be used by June 30, 2026

START SHOPPING