Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management – Bottom-Line Change®.

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DEC 3 - 1:00PM-4:30PM (Eastern)

Leader’s Guide to Performance Management

Explore hands-on tools for leaders at all levels to effectively manage staff performance – from in-the-moment feedback to improvement plans.

Multi-Session Offerings

Multi-Session Offerings
Begins Monday, August 31, 2026

Leadership Development Series

Attend 8 workshops, plus an extra hour with ZingTrain after each one, in this comprehensive series to build and strengthen your leadership skills.

In-Person Seminars

In-Person Seminars
MAY 19-20, 2027

The Problems Seminar*

ALL NEW!  Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas. *Name not final!

In-Person Seminars
JAN 20-21, 2027

The Problems Seminar*

ALL NEW!  Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas. *Name not final!

In-Person Seminars
OCT 7-8, 2026

The Problems Seminar*

ALL NEW!  Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas. *Name not final!

In-Person Seminars
MAY 12-13, 2027

Managing Ourselves

Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!

In-Person Seminars
APR 19-20, 2027

Creating a Vision of Greatness

Take charge of your future—take the time to figure out where you really want to go so you can more successfully chart a path to get there.

In-Person Seminars
MAR 10-11, 2027

Systems for Supporting Staff

Discover a trainload of tools and techniques to enhance the staff experience in your organization – from hiring to training to performance management.

In-Person Seminars
FEB 24-25, 2027

Leading With Zing!

Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

In-Person Seminars
FEB 17-18, 2027

Transformational Training Tools

Formerly known as Bottom-Line Training®. Design effective employee training plans that work for your business, and set everyone up for success.

In-Person Seminars
NOV 16-17, 2026

Systems for Supporting Staff

Discover a trainload of tools and techniques to enhance the staff experience in your organization – from hiring to training to performance management.

In-Person Seminars
NOV 9-10, 2026

Leading With Zing!

Discover actionable ways to live servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

In-Person Seminars
OCT 28-29, 2026

Managing Ourselves

Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!

In-Person Seminars
OCT 14-15, 2026

Transformational Training Tools

Design effective employee training plans that work for your business, and set everyone up for success.

Virtual Training

Virtual Training
DEC 3 - 1:00PM-4:30PM (Eastern)

Leader’s Guide to Performance Management

Explore hands-on tools for leaders at all levels to effectively manage staff performance – from in-the-moment feedback to improvement plans.

Virtual Training
SEP 22 - 1:00PM-3:30PM (Eastern)

Bottom-Line Change®

Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management – Bottom-Line Change®.

Virtual Training
Begins Sept 1 (in-person) or Sept 28 (virtual)

Leadership Mini-Series

NEW! Attend 4 workshops for the price of 3! Offered twice in the fall in two formats – choose in-person (in Ann Arbor) or virtual!

Virtual Training
SEP 28 - 1:00PM-3:30PM (Eastern)

Living Servant Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

Virtual Training
OCT 5 - 1:00PM-3:30 PM (Eastern)

How to Have Exceptional Meetings

Transform the energy and effectiveness of your workplace by adopting a new approach to meetings that makes them both more productive and fun!

Virtual Training
OCT 26 - 1:00PM-3:30PM (Eastern)

Tools for Interviewing and Hiring

People are our greatest asset! Set your organization up for success by enhancing the way you attract applicants, interview and hire, and onboard new employees.

Virtual Training
OCT 12 - 1:00PM-3:30PM (Eastern)

Intro to Visioning

Discover the power of visioning, practice writing one about a particular point in your future, and receive tips on incorporating this new tool into your life!

Virtual Training
OCT 8 - 1:00PM-3:30PM (Eastern)

Tools for Effective Peer Feedback

Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is packed with tips, tools, and resources to help us give and receive peer feedback more effectively.

Virtual Training
SEP 24 - 1:00PM-4:30PM (Eastern)

Leader’s Guide to Performance Management

Explore hands-on tools for leaders at all levels to effectively manage staff performance – from in-the-moment feedback to improvement plans.

Virtual Training
DEC 10 - 1:00PM-3:30PM (Eastern)

Handling Difficult Customer Interactions

You can’t control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.

Virtual Training
SEP 15 - 1:00PM-3:30PM (Eastern)

Handling Difficult Customer Interactions

You can’t control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.

 

Virtual Training
DEC 7 - 1:00PM-3:30PM (Eastern)

Bottom-Line Change®

Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management – Bottom-Line Change®.

Products

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Library

Leadership Development

6 Tips for Working with Keynote Speakers

Keynote speakers draw people to events and have a massive impact on the overall energy and experience of attendees. Keynote speakers are also an investment, and there are ways to maximize the impact of your speakers at an event. Through managing Zingerman’s keynotes at hundreds of events over the last decade, I have seen my […]

Leadership Development

More Life Lessons from Line Cooking

Many people, wanting to live their lives in more interesting ways, will decide to take the occasional cooking lesson here and there, all the while continuing to do whatever it is they do for a “living.” I went in the other direction. I started cooking for a living, and in the process, ended up with […]

Leadership Development

Life Lessons I Learned from Food and Cooking

There is nothing I can think of in the early years of my existence back in suburban Chicago that would have led me, or anyone else for that matter, to believe that the story of my life would later be transformed by a deep connection to food and cooking. We ate supper together more often […]

Leadership Development

Leadership Lessons From 2020

Remember March 2020?  What were you doing a year ago–in the “before” time? Personally, I was spending a lot of time on the phone.  We were interviewing prospects for a newly available position as a ZingTrain Trainer. Someone who could help pick up the load at the end of July when I would be stepping […]

Leadership Development

“Working Through Hard Times: Life and Leadership Learnings from 2020”

At the end of this week, I have a new pamphlet coming out. Like the pandemic, it wasn’t something I’d planned for. While the idea for the previous pamphlet—“Humility: A Humble, Anarchistic, Inquiry”—had been in the works for over a year, the idea for this one only came into my head a couple months ago. […]

Leadership Development

Why We Want to Teach Everyone Here to Lead

There’s a musician whose work I like who records under the moniker “honey the witch.” In her piece “when the world ends,” she sings the line, “what a strange time it is to be alive.” That’s an understatement if I ever heard one. But if strengths lead to weaknesses—and weaknesses, in turn, can later courteously […]

Leadership Development

Another Look at Servant Leadership

One of the most common themes of the last six months is how different things are going to be after the pandemic. I keep hearing how we need new thinking to get out of the current situation. But the interesting thing to me is that there’s more than enough insightful old thinking already out there to help […]

Leadership Development

Why The Way We Talk to Ourselves Matters So Much

Breathe.That’s most certainly a suggestion, not an order. If you’re game, go for it again. Breathe. Many mornings, I write that word when I’m journaling. Sometimes I might write it every few lines as I’m getting going. Each time I write it, I take a deep, slow breath (as I did just now). Mindful breathing won’t fix […]