UPCOMING Workshops

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FEB 24 - 1:00PM-3:30PM ET

The Art of Giving Great Service

Discover the key elements that contribute to a culture of great service and get the tools and techniques for improving your customer service.

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MAR 3 - 1:00PM-3:30PM ET

Bottom-Line Change®

Since change is a constant in organizations, learning how to manage it effectively is a valuable tool. So at Zingerman's, we came up with a recipe for change - one that we regularly teach, practice, refine and reuse. We call it Bottom-Line Change®.

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MAR 10 - 1:00PM-3:30PM ET

Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organization - not the other way around.

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MAR 13 - 12:00PM-4:30PM ET

Leader’s Guide to Performance Management

This intensive half-day workshop delivers hands-on tools for leaders at all levels to help manage staff performance effectively - from in-the-moment feedback to performance improvement plans.

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MAR 20 - 1:00PM-3:30PM ET

Tools for Effective Peer Feedback

Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is full of tips, tools, and resources to help us all be better able to give and receive peer feedback.

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MAR 24 - 9:30AM-12:00PM ET

Courageous Conversations

Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.

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What to Expect at ZingTrain Virtual Workshops

Gain Access

  • Learn how Zingerman’s does business differently and the key elements that led to our success
  • Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools
  • Receive session recording and materials

Take Action

  • Engage in information-rich workshops packed with ideas, tools, and examples
  • Participate in brief breakout discussions with fellow attendees
  • Ask questions of the presenter at any time in our monitored chat
  • Ponder self-reflection prompts on your own
  • Get ready to make a meaningful impact on your organization right away

What attendees are saying

Interactive Experience • Engaging Breakout Rooms • Real-World Examples • Actionable Ideas • Practical Step-by-Step Tools • Helpful Information • Adaptable Frameworks • Powerful Reflections, Practice, and Roleplays • Useful Resources • Great Presenters • Fun Learning