In-Person Seminars
Transformative training worth traveling for!
Wishing you could take your customer service to a legendary level? Aspiring to be a leader who motivates and inspires others? Looking to empower staff to improve business results? Tackle the big-picture topics and day-to-day obstacles you’re facing, gather insight and inspiration, and leave with ready-to-implement tools to make meaningful changes when you join us for ZingTrain in-person two-day seminars. Offered a few times each year, these immersive leadership learning experiences are taught by our dynamic trainers at our training facility in Ann Arbor, Michigan. These business training seminars are for any owner, manager, or aspiring leader looking to enhance culture, improve systems, and reach their goals. Prepare to enjoy the Zingerman’s service and food that made us famous, while you chart your course to the improvements that will set you and your organization apart.$1,650-$1,950
UPCOMING Seminars
SEP 16-17, 2026
The Art of Giving Great Service
Discover the key elements that contribute to a culture of great service, and get the tools and techniques for improviing your customer service.
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SEP 28-29, 2026
Creating a Vision of Greatness
Take charge of your future—take the time to figure out where you really want to go so you can more successfully chart a path to get there.
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OCT 7-8, 2026
The Problems Seminar*
ALL NEW! Problems with Problems? This seminar can help! Jam-packed with tools for identifying, defining, and solving the kind of repetitive problems that drive you bananas. *Name not final!
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OCT 14-15, 2026
Transformational Training Tools
Design effective employee training plans that work for your business, and set everyone up for success.
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OCT 19-20, 2026
Open Book Management
Gain a practical understanding of Open Book Management - what it is, how it works, why we love it - and why you’ll love it, too!
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OCT 28-29, 2026
Managing Ourselves
Develop the skills and perspective to better manage yourself throughout each day and, in turn, become an even better leader!
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What to Expect at ZingTrain in-person Seminars
What attendees are saying
Highly Engaging • Learning Format Variety • Truly Delivered • Welcoming Environment • Actionable Ideas • Practical Tools • Real-World Examples • Great Energy • Collaborative Group Work • Safe Learning Space • Powerful Reflections and Roleplays • Knowledgeable Presenters
Gain Access
- Learn how Zingerman’s does business differently and the key elements that led to our success
- Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools, including a take-away binder of materials and templates
- All seminars include an optional Zingerman’s business tour
Take Action
- Engage in information-rich learning packed with ideas, tools, and examples
- Get hands-on with exercises and discussions
- Participate in a Q&A with Zingerman’s staff
- Ponder self-reflection prompts on your own
- Prepare to make a meaningful impact in your organization right away
Learn With Ease
- ZingTrain’s dedicated staff ensure your needs are accommodated throughout your visit so you can focus on learning
- Experience the service and food Zingerman’s is known for first-hand
- Casual or business casual wear is encouraged
- We’ll keep you well-fed, caffeinated, and hydrated
- Tea and a blanket, anyone?
Zingtrain In-Person Seminar Exclusives
- Intimate-sized groups (up to 35) offer opportunities for individualized trainer attention and getting your questions answered
- Meet attendees from other businesses and industries facing the same challenges you are
- Be immersed in the Zingerman’s Community of Businesses and see what you’re learning in action
- Exclusive content, comprehensive materials, and in-depth discussions
- Zingerman’s-made breakfasts, lunches, and snacks served each day
- ZingTrain’s facilities including casual lounge areas, private reflection booth, business book library, gender neutral restrooms, and much more
- In-person perks like ZingTrain swag, surprise gifts and treats, and even the occasional seated mini massage
- You’re just steps away from Zingerman’s Southside, our collection of artisan food makers, and you get an exclusive seminar attendee shopping discount
