Dreaming of motivated and engaged staff?
Searching for employee training plans that stick?
Wishing you could give feedback with more confidence?
Rapidly reach solutions to your day-to-day business challenges with ZingTrain’s live virtual workshops. These bite-sized leadership learning experiences are taught by dynamic trainers in an interactive online setting. Our business training workshops are for any owner, manager, or leader looking to build culture, improve systems, and reach their goals. Join us from anywhere and come away with actionable solutions to your business challenges.
$195-$295
Customer Service
Leadership Development
Visioning
Open-Book Management
Training
UPCOMING Workshops
Virtual
NOV 2 - 1:00PM-3:30PM (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual
NOV 9 - 1:00PM-3:30PM (Eastern)
Create Training Plans That Work
Training can make or break an employee's experience. Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual
NOV 23 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.
Virtual
DEC 2 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual
DEC 3 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual
DEC 7 - 1:00PM-3:30PM (Eastern)
Bottom-Line Change®
Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management - Bottom-Line Change®.
Virtual
DEC 8 - 1:00PM-3:30PM (Eastern)
The Art of Giving Great Service
Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!
Virtual
DEC 10 - 1:00PM-3:30PM (Eastern)
Handling Difficult Customer Interactions
You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.
Virtual
DEC 14 - 1:00pm-3:30pm ET
Keeping Score on Service
NEW!Learn practical ways to capture customer feedback, measure service, spot opportunities, and turn what you’re hearing into meaningful improvements for your organization to deliver great customer experiences.
Virtual
JAN 19 - 1:00-3:30PM (Eastern)
Create Training Plans that Work
Training can make or break an employee's experience. Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual
JAN 25 - 10:00AM-12:30PM (Eastern)
5 Steps to Effective On-Shift Training
At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.
Virtual
JAN 28 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.
Virtual
FEB 1 - 1:00PM-3:30PM (Eastern)
How to Write Standard Operating Procedures
Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.
Virtual
FEB 4 - 1:00PM-3:30PM (Eastern)
Tools for Effective Peer Feedback
Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is packed with tips, tools, and resources to help us give and receive peer feedback more effectively.
Virtual
FEB 8 - 1:00PM-3:30PM (Eastern)
Building Organizational Culture
Does your organization's culture reflect what you want it to? Equip yourself with the tools to create and maintain a positive organizational culture.
Virtual
FEB 17 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual
FEB 22 - 1:00PM-3:30PM (Eastern)
The Art of Giving Great Service
Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!
Virtual
MAR 4 - 1:00PM-3:30PM (Eastern)
Handling Difficult Customer Interactions
You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.
Virtual
MAR 8 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual
MAR 18 - 1:00PM-3:30PM (Eastern)
Inclusive Leadership
Discover ways to build more inclusive systems and enhance your leadership skills to foster a more equitable and engaging workplace where everyone can contribute and thrive!
Virtual
MAR 25 - 1:00PM-4:30PM (Eastern)
Intro to Open Book Management
Get a breakdown of open book management and how it can help empower your team to take more thoughtful actions and drive greater success!
Virtual
MAR 22 - 1:00PM-3:30PM (Eastern)
Intro to Visioning
Discover the power of visioning, practice writing one about a particular point in your future, and receive tips on incorporating this new tool into your life!
Virtual
MAR 31- 1:00PM-3:30PM (Eastern)
Enhance Your Relationship With Time
When your priorities are in sync with your schedule, your work life becomes easier, more productive, and a whole lot more satisfying.
Virtual
APR 5 - 1:00PM-3:30PM (Eastern)
Tools for Interviewing and Hiring
People are our greatest asset! Set your organization up for success by enhancing the way you attract applicants, interview and hire, and onboard new employees.
Virtual
APR 7 - 1:00PM-3:30 PM (Eastern)
How to Have Exceptional Meetings
Transform the energy and effectiveness of your workplace by adopting a new approach to meetings that makes them both more productive and fun!
Virtual
April 19 - 1:00PM-3:30PM (eastern)
Create Training Plans That Work
Training can make or break an employee's experience.
Learn tools to share clear expectations that set both trainer and trainee up for success!
Virtual
APRIL 22 - 1:00PM-3:30PM (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual
APR 29 - 1:00PM-3:30PM (Eastern)
5 Steps to Effective On-Shift Training
At the end of the day, we all want training to help our employees be successful. The 5 Steps to Effective On-Shift Training deliver! Practical tools for trainers of any experience level.
Virtual
MAY 3 - 1:00PM-3:30PM (Eastern)
Courageous Conversations
Interpersonal conflict in the workplace can be tricky. This workshop gives you tools to have productive, constructive conversations with your colleagues.
Virtual
MAY 5 - 10:00AM-12:30PM (Eastern)
How to Write Standard Operating Procedures
Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.
Virtual
MAY 10 - 1:00PM-3:30PM (Eastern)
Tools for Effective Peer Feedback
Many people find it challenging to give feedback to anyone, especially their co-workers. This workshop is packed with tips, tools, and resources to help us give and receive peer feedback more effectively.
Virtual
MAY 17 - 1:00PM-3:30PM (Eastern)
Bottom-Line Change®
Change is a constant in organizations. Learning how to manage it effectively is a valuable tool. Enter our recipe for change management - Bottom-Line Change®.
Virtual
MAY 27 - 1:00PM-4:30PM (Eastern)
Leader’s Guide to Performance Management
Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.
Virtual
JUN 7 - 1:00PM-4:30PM (Eastern)
Intro to Open Book Management
Get a breakdown of open book management and how it can help empower your team to take more thoughtful actions and drive greater success!
Virtual
JUN 17 - 1:00PM-3:30PM (Eastern)
Living Servant Leadership
Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.
Virtual
JUN 24 - 1:00PM-3:30PM (Eastern)
Inclusive Leadership
Discover ways to build more inclusive systems and enhance your leadership skills to foster a more equitable and engaging workplace where everyone can contribute and thrive!
Virtual
JUN 23 - 10:00am-12:30pm (Eastern)
Building an Annual Plan
Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.
Virtual
JUL 21 - 10:00AM-12:30PM (Eastern)
Enhance Your Relationship With Time
When your priorities are in sync with your schedule, your work life becomes easier, more productive, and a whole lot more satisfying.
Virtual
JUL 7 - 1:00PM-3:30 PM (Eastern)
How to Have Exceptional Meetings
Transform the energy and effectiveness of your workplace by adopting a new approach to meetings that makes them both more productive and fun!
No trainings match these topics.
What to Expect at ZingTrain Virtual Workshops
Gain Access
Learn how Zingerman’s does business differently and the key elements that led to our success
Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools
Receive session recording and materials
Take Action
Engage in information-rich workshops packed with ideas, tools, and examples
Participate in brief breakout discussions with fellow attendees
Ask questions of the presenter at any time in our monitored chat
Ponder self-reflection prompts on your own
Get ready to make a meaningful impact on your organization right away
What attendees are saying
Interactive Experience • Engaging Breakout Rooms • Real-World Examples • Actionable Ideas • Practical Step-by-Step Tools • Helpful Information • Adaptable Frameworks • Powerful Reflections, Practice, and Roleplays • Useful Resources • Great Presenters • Fun Learning
