UPCOMING Workshops

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Begins Monday, August 31, 2026

Leadership Development Series

Attend 8 workshops, plus an extra hour with ZingTrain after each one, in this comprehensive series to build and strengthen your leadership skills.

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Begins Monday, October 5, 2026

Open Book Mini-Series

Attend 3 workshops for the price of 2! Kick off open book implementation, or simply start applying tools to more effectively communicate your business goals.

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Begins Tuesday, September 28, 2026

Leadership Mini-Series

IN PERSON OPTION!  For leaders at all levels, whether a future leader, a formal leader, or someone who leads from where they are.

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SEP 10 - 1:00PM-3:30PM (Eastern)

Courageous Conversations

Interpersonal conflict in the workplace can be tricky. This workshop gives you tools to have productive, constructive conversations with your colleagues.

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SEP 14 - 1:00PM-3:30PM (Eastern)

The Art of Giving Great Service

Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!

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SEP 15 - 1:00PM-3:30PM (Eastern)

Handling Difficult Customer Interactions

You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.  

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What to Expect at ZingTrain Virtual Workshops

Gain Access

  • Learn how Zingerman’s does business differently and the key elements that led to our success
  • Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools
  • Receive session recording and materials

Take Action

  • Engage in information-rich workshops packed with ideas, tools, and examples
  • Participate in brief breakout discussions with fellow attendees
  • Ask questions of the presenter at any time in our monitored chat
  • Ponder self-reflection prompts on your own
  • Get ready to make a meaningful impact on your organization right away

What attendees are saying

Interactive Experience • Engaging Breakout Rooms • Real-World Examples • Actionable Ideas • Practical Step-by-Step Tools • Helpful Information • Adaptable Frameworks • Powerful Reflections, Practice, and Roleplays • Useful Resources • Great Presenters • Fun Learning