UPCOMING Workshops

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BEGINS FEB 5, 2026

Leadership Development Series

Save over $250 on this bundle of eight virtual workshops designed to build and strengthen leadership skills!

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BEGINS FEB 9, 2026

Open Book Mini-Series

Attend 3 workshops for the price of 2! Kick off open book implementation, or simply start applying tools to more effectively communicate your business goals.

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JAN 13 - 1:00PM-3:30PM (Eastern)

Handling Difficult Customer Interactions

You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.

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JAN 15 - 1:00PM-4:30PM (Eastern)

Leader’s Guide to Performance Management

Explore hands-on tools for leaders at all levels to effectively manage staff performance - from in-the-moment feedback to improvement plans.

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JAN 20 - 10:00AM-12:30PM (Eastern)

Building an Annual Plan

Explore Zingerman’s time-tested annual planning process and learn how multiple businesses and departments can come together to document success for each year.

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JAN 20 - 1:00PM-3:30PM (Eastern)

Living Servant Leadership

Discover servant leadership, a unique and powerful approach where leaders serve their organizations—not the other way around.

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What to Expect at ZingTrain Virtual Workshops

Gain Access

  • Learn how Zingerman’s does business differently and the key elements that led to our success
  • Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools
  • Receive session recording and materials

Take Action

  • Engage in information-rich workshops packed with ideas, tools, and examples
  • Participate in brief breakout discussions with fellow attendees
  • Ask questions of the presenter at any time in our monitored chat
  • Ponder self-reflection prompts on your own
  • Get ready to make a meaningful impact on your organization right away

What attendees are saying

Interactive Experience • Engaging Breakout Rooms • Real-World Examples • Actionable Ideas • Practical Step-by-Step Tools • Helpful Information • Adaptable Frameworks • Powerful Reflections, Practice, and Roleplays • Useful Resources • Great Presenters • Fun Learning