UPCOMING Workshops

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DEC 10 - 10:00AM-4:00PM (Eastern)

Intentional Leadership

Just announced! Our sixth annual virtual leadership conference. This year, get inspired to take more intentional actions in spaces where you can make a difference.

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BEGINS FEB 5, 2026

Workshop Series Cohort

Save over $250 on this bundle of eight virtual workshops designed to build and strengthen leadership skills!

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NOV 13 - 1:00PM-3:30PM (Eastern)

The Art of Giving Great Service

Discover key elements that contribute to a culture of great service, and get tools and techniques to start improving your customer service right away!

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NOV 17 - 1:00PM-3:30PM (Eastern)

How to Write Standard Operating Procedures

Explore Continuous Improvement (LEAN) and get equipped with actionable ways to improve systems in your organization right away.

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NOV 20 - 1:00PM-3:30PM (Eastern)

Courageous Conversations

Interpersonal conflict in the workplace can be tricky. This workshop gives you the tools to have productive, constructive courageous conversations with those you work with.

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DEC 2 - 10:00AM-12:30PM (Eastern)

Handling Difficult Customer Interactions

Brand new! You can't control every reason a customer might be upset, but you can control how you respond. Explore dependable tools to navigate these moments constructively.

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What to Expect at ZingTrain Virtual Workshops

Gain Access

  • Learn how Zingerman’s does business differently and the key elements that led to our success
  • Get behind-the-scenes access to Zingerman’s organizational “recipes” and training tools
  • Receive session recording and materials

Take Action

  • Engage in information-rich workshops packed with ideas, tools, and examples
  • Participate in brief breakout discussions with fellow attendees
  • Ask questions of the presenter at any time in our monitored chat
  • Ponder self-reflection prompts on your own
  • Get ready to make a meaningful impact on your organization right away

What attendees are saying

Interactive Experience • Engaging Breakout Rooms • Real-World Examples • Actionable Ideas • Practical Step-by-Step Tools • Helpful Information • Adaptable Frameworks • Powerful Reflections, Practice, and Roleplays • Useful Resources • Great Presenters • Fun Learning