• Homepage
  • Training
    • All Training
    • In-Person Seminars
    • Virtual Workshops
    • For Your Team
    • Calendar
  • Keynotes
  • Books
  • Free Resources
  • About Us
  • Search
  • Cart
Back to Library
Home>Library>A Favorite Tool for Greeting Customers: Celebrate 10-4 Day with ZingTrain!
Customer Service

A Favorite Tool for Greeting Customers: Celebrate 10-4 Day with ZingTrain!

Webinar

Elnian Gilbert


Ask any trainer at ZingTrain what their favorite service tools are, and it’s a safe bet that the 10-4 Rule will be at the top everyone list. It’s a simple, behavioral customer service tool that ensures that every single person who enters your orbit is acknowledged and greeted.

Ask anyone who has attended a ZingTrain service training seminar or workshop what their top takeaway is, and the odds are very good that it’s also the 10-4 Rule! An individual can start using it right away, a manager can share the tool with their team and ask them to use it, and an organization can use it as a clear performance expectation.

In this webinar you’ll learn the ins and outs of the 10-4 Rule, how you can adapt it for your own work, and learn from other organizations about the difference that the 10-4 Rule has made.

Download the webinar files


  • Recording – A Favorite Tool for Greeting Customers: Celebrate 10-4 Day with ZingTrain!

  • Slides – A Favorite Tool for Greeting Customers: Celebrate 10-4 Day with ZingTrain!

  • Poster – 10-4 Rule Poster

More Content


Customer Service

Giving Great Service to Job Applicants

Webinar · Joanie Hales

In today’s competitive job market, first impressions matter - a lot. The way we treat job applicants sets an example of our entire workplace culture. By showing candidates respect, kindness, and clear ...


Customer Service

Setting Seasonal Employees Up to Give Great Service

Webinar · Jenni Yim

Looking to make your seasonal staff shine? Watch this fun, insightful webinar designed to help you set your team up for success during a busy season. Whether you’re gearing up for a ...


Customer Service

Zingerman’s 5 Steps to Effectively Handling Customer Complaints

Blog ·

  Do you like handling customer complaints? Why or why not? What is it about handling complaints that you enjoy or why do you shy away from them? These are just a few of the ...

ZingTrain Logo
Training
In-Person Seminars
Virtual Workshops
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor
Sitemap

Subscribe to our newsletter



Address 3728 Plaza Drive Suite 5, Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Subscribe to our newsletter


Address
3728 Plaza Drive Suite 5
Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Training
In-Person Seminars
Virtual Workshops
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor
Sitemap

Debuting June 24

Enhance Your Relationship with Time

A new virtual workshop to get real about how you spend your time, and discover methods to make the most of it!

Tuesday, June 24 from 1:00-3:30 PM (ET)

Learn more

Never see this message again.