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Home>Library>Satisfaction Guaranteed – A Virtual Interview with Micki Maynard
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Satisfaction Guaranteed – A Virtual Interview with Micki Maynard

Webinar

Arianna Tellez Leon


Listen to our conversation with locally-rooted-nationally-known author and journalist Micki Maynard talking about her newest book Satisfaction Guaranteed: How Zingerman’s Built A Corner Deli Into A Global Food Community. We dove into Micki’s expertise in business journalism, her perspective on what makes Zingerman’s noteworthy (256 pages-worth!), and the joys and takeaways from writing our story. In addition, we took questions from the audience.

A book for both food lovers and fans of business books, Satisfaction Guaranteed looks at the history, business principles, and future of the Zingerman’s Community of Businesses. Readers will learn about the importance of writing a vision, what goes into providing good service, the value of servant leadership, how Zingerman’s survived the pandemic by reinventing itself, and much more. A recipe for success in business and in life, Satisfaction Guaranteed provides a roadmap for manifesting joy and purpose in business.

Watch the webinar:

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3728 Plaza Drive Suite 5
Ann Arbor, MI 48108
Phone (734)930-1919
Email [email protected]

Training
In-Person Seminars
Virtual Workshops
For Your Team
Calendar
Keynotes
Books
Free Resources
About Us
Contact Us
Our Clients
Coming to Ann Arbor
Sitemap

Debuting July 22

Inclusive Leadership

A new virtual workshop to create environments where everyone feels valued, respected, and energized to contribute their best work.

Tuesday, July 22 from 1:00-3:30 PM

Learn more and register