Emily Sandelands

Leadership Development

Life Lessons I Learned from Food and Cooking

There is nothing I can think of in the early years of my existence back in suburban Chicago that would have led me, or anyone else for that matter, to believe that the story of my life would later be transformed by a deep connection to food and cooking. We ate supper together more often […]

Ari's Writing

We Belong to Ourselves – Share Generously

Forty years ago this week, on the 13th of September, 1971, a ninety-one-year-old woman died quietly in Genoa. She had moved there near the end of WWII to live with her son’s family, while continuing to do the anarchist writing and publishing work that had helped her make her way in the world throughout her […]

Open Book Management

How to Get Open Book Management Going in Your Business

In prior installments in The Guide to Open Book Management posts, you learned what Open Book Management is, The Case for Open Book Management, whether Open Book is right for your business, the 3 Key Components of Open Book Management, and 5 Decisions to consider as you go Open Book. In this installment, the assumption […]

Ari's Writing

Why History Matters

If we look for patterns in the past, interesting and unexpected things will appear. Sometimes, what we find makes us smile (I’ve been studying the history of “the frozen water trade” that was one of the country’s most important industries 120 years ago). Other times it can cause consternation (like the discomfiting realization that we […]

Ari's Writing

Adding to the List of Natural Laws of Business

Fourteen years before we opened the Deli in 1982, the Trappist monk Thomas Merton went out west to travel. In 2019, writer and permaculturist Fred Bahnson published a thoughtful piece about that trip, entitled “On the Road with Thomas Merton.” Aside from the fact that I have long admired and sought to learn from Father […]

Ari's Writing

Food For Future Organizational Thought

On his new album All Round the Light Said, Irish singer songwriter Joshua Burnside sings about “A Man of High Renown.” Who we hold in high renown, who we learn from, who we admire, and who we aspire to emulate has a huge influence on how we live our lives. What follows is, I hope, a […]

Ari's Writing

Another Look at Natural Law #7

The other morning, I got an email from a Zingerman’s alum. Although it’s been many years since she worked with us, she still lives here in town and has long had her own successful career in business. She wrote that last week she’d had a particularly stressful medical appointment for which she’d had to fast. […]

Ari's Writing

A Look at Natural Law #24

Toni Morrison, who was born in 1931 about two hours east of Ann Arbor in Lorain, Ohio wrote, “This is the time for every artist in every genre to do what he or she does loudly and consistently. It doesn’t matter to me what your position is. You’ve got to keep asserting the complexity and […]

Organizational Culture

The Seemingly Small Act of Knowing People’s Names Can Make a Big Difference

In 1980, a couple years before we opened the Deli, the psychologist Carl Rogers wrote his classic A Way of Being. Rogers, who was born in 1902, the same year the Deli’s building was built, concluded that the country was moving towards a new future—one in which openness, authenticity, collaboration, community, an equitable and sustainable connection […]

Open Book Management

5 Decisions to Make as You Implement Open Book Management

In prior installments in The Guide to Open Book Management posts, you learned what Open Book Management is, The Case for Open Book Management, whether Open Book is right for your business, and the 3 Key Components of Open Book Management. Next up, some decisions to consider before you launch Open Book Management. Given the […]

Managing Ourselves

One Life and Three Sisters

In his lovely new book, A Little Devil in America, Hanif Abdurraqib writes, “There are moments when I question what I am taking in with my eyes and ears, and if it is vibrating at the same pitch as what everyone else is taking in with their eyes.” I can relate. For better or for worse, […]