Chances are you’ve seen the signs everywhere that say “Now Hiring!” Recruiting and hiring is a real challenge nowadays – we hear it from our clients time and time again and we’ve certainly experienced it ourselves throughout the Zingerman’s Community of Businesses over the last few years. According to Glassdoor, “it will be just as […]
We’ve all been in the bad meeting… You’re left wondering why the meeting was called in the first place and why the same four people are dominating the conversation. In any meeting, in-person or virtual, it’s important to kick things off by letting everyone get their voice in the “room” in order to have a […]
Giving and receiving actionable feedback is a pillar of a strong team culture. Not only is feedback an essential tool for performance management, it’s also a productive tool for debriefing events and managing ongoing change – continuously improving your work as a team. How can you foster this kind of feedback within your team? We […]
Poet Naomi Shihab Nye says, “Questions are very helpful. Begin with a few you’re carrying right now.” So, in the spirit of Ms. Shihab Nye’s suggestion, here are a few questions with which to start this conversation: What if I told you I had a tool that you could put to work in your organization […]
I don’t have that many regrets in life, but one of mine is that I never managed to meet Grace Lee Boggs. She lived relatively close by in Detroit and passed away, just six years ago, at the age of 105. I have read a lot of what this amazing woman put into print. Her […]
If you work with anyone, whether it’s you and a business partner, or you’re a part of a team of many, it’s inevitable that people will complain from time-to-time. This is a co-working reality! How you handle a complaint from a coworker says a lot about your organization, and it’s important to give these complaints […]
What if I told you we had an organizational tool that gets better, longer lasting results than the old command-and-control approach? That it helps develop effective leadership skills across all levels of the organization. Encourages humility in everyone. Actively and systemically engages diverse perspectives in meaningful conversation. Cuts down on unpleasant surprise changes that can […]
One of the common pieces of conversation prompted by the pandemic has been that “after this is over, everything is going to be different.” It sounds uplifting… though I’m not sure what people are imagining will have changed. While a crisis (personal or collective) can cause reflection, more often than not, when it’s over, things […]
Here in the middle of the rather mad year of 2020, taking time to talk about Mission Statements might feel a bit . . . frivolous. Why, one might reasonably wonder, spend time on something like that when there are so many other urgent issues at hand? When stress levels are high, why sit down […]
Maria Popova writes, “The history of the world is the history of telling others who and what we are—from tribal markings to national flags to family crests to pronoun-specifying email signatures.” How we choose to tell our stories—and what artifacts we choose to highlight—alters the way we hear our past, experience our present, and create […]
As I’m writing this in 2020, a LOT of what we do and how we do it has suddenly changed and will continue to change. How will we keep our high-quality products and great service consistent as we adapt to virtual environments, new safety policies, new expectations from our customers, and everything else? Really, how […]
When it comes to the new work-from-home world many of us find ourselves in at the moment, let’s take a look at the numbers for a second: An amazing 42% of the U.S. workforce is now working remotely, which is nearly twice the number of folks (22%) still working on-site at their business locations! And this larger […]
