Training & Business Systems

Training & Business Systems

Lighting a Path to New Ways to Work

Howard Erlich, from whose writings I’ve learned a lot over the years, once offered this insightful advice to organizational leaders: “I think we might issue a slip of paper to all collective members. On it I would write ‘diffuse power’ and ‘empower everyone.’” Last week I wrote about the latter. Here, I’d like to share […]

Business Visioning

Mission, Vision and Values: What’s the Difference and Which Comes First?

Think for a moment about your company’s mission statement, vision of success, and core values. Do you have a clear idea of each? If not, not to worry – many, if not most, successful businesses have been doing just fine without formally defining them. But there can be tremendous value in taking the time to […]

Training & Business Systems

Exploring the 4 Stages of Organizational Growth

Like any living, breathing organism, your organization grows and evolves in stages. What once worked for the business as things were getting off the ground may become less effective or no longer work as it grows and matures. We’ve seen this first-hand at ZingTrain. We began as a one-woman startup in Founder Maggie Bayless’s attic and […]

Training & Business Systems

Two Tools to Transform Your Training

With time and capacity at a premium these days, the prospect of training staff or coaching designated trainers on your team amidst competing priorities can feel overwhelming. As daunting as it might feel, it’s our belief that it can be done! There are several meaningful changes you can make to your training that don’t require […]

Training & Business Systems

5 Reasons Why Now is the Perfect Time to Invest in Training

Many organizations see training as something that happens at the beginning of employment. However, really great organizations recognize training is important at every stage of an employee’s tenure with their company.  Perhaps the thought of continuously training your employees leaves you feeling overwhelmed and thinking, how do I find the time to train? This is […]

Training & Business Systems

The American Dream Game: a Training Tool to Spark Conversation

We’re big fans of incorporating game-play with learning, and long-time friend of Zingerman’s, Dr. Jennifer Yim, has created a one-of-a-kind, interactive game designed to spark conversation around using diversity to build a more inclusive workplace, aptly named The American Dream Game. We’re thrilled to now be offering the game, both as a public workshop  as well as […]

Training & Business Systems

Intentional Interviewing

Join us for a web conversation with Pat McGraw, Zingerman’s HR Manager and Maggie Bayless, ZingTrain Managing Partner. Pat and Maggie will talk about tips and techniques for interviewing to hire the “right” people – people who fit your organizational culture and serve your organization’s bottom lines. Download the webinar files Slides – Intentional Interviewing […]

Training & Business Systems

A Question of Training

We all recognize that training is important. it is also challenging. Frequently, the people in our organizations who qualify as subject matter experts do not have the time, capacity or even the skills to develop training materials or coach designated trainers. At Zingerman’s, we’ve developed what we call the 4 Training Plan Questions – they […]

Training & Business Systems

Getting Ready to Rock Your Retail Holiday Sales

Maggie Bayless, Founder of ZingTrain and the creator of the simple but brilliant Training Plan questions that are the foundation of all our training here at Zingerman’s, talks about getting ready for the upcoming holiday sales in your business. Specifically targeted to businesses that see a considerable jump in sales during the holiday season, this […]

Training & Business Systems

A Behind the Scenes Look at Zingerman’s Training

You know us. You’ve seen us in action at our seminars. You know we’re nationally recognized for our food, customer service and unique business practices. We suspect all of that has led you to wonder : How on earth do they train their staff? Join us for this behind-the-scenes look at how we, at Zingerman’s, […]

Training & Business Systems

Behind the Scenes : Inducting Staff Members into the Zingerman’s Partners Group Consensus

The Zingerman’s Community of Businesses recently made the decision to induct 3 staff members into the Partners Group. Join us for a behind the scenes look at this decision from the very epicenter of it – Ari Weinzweig, co-founder of Zingerman’s and Mara Ferguson, member of the Governance Committee that came up with the actual […]

Training & Business Systems

Copy That! – Our Tips and Techniques for Writing Great Product Copy

If you use words to sell your wares, this is the webinar for you! Whether you put them on your website or print catalog, or on a product sign in a deli case, the words you use to describe your products and services are often your first (and sometimes only) opportunity to sell to your […]

Lead with purpose!

Join us for a day full of leadership insights, practical tools, and inspiration galore from some of the most inspiring thought leaders we know in the leadership space.