The Business Perspective Chart (aka “the BPC”) is one of our favorite training tools here at Zingerman’s. Created by ZingTrain founder, Maggie Bayless, this chart is a graphic representation of the key elements of our organization and how they work together to inspire and guide our daily work. Many organizations have adapted our Business Perspective […]
In today’s competitive job market, first impressions matter – a lot. The way we treat job applicants sets an example of our entire workplace culture. By showing candidates respect, kindness, and clear communication, we not only make them feel valued but also demonstrate the standard for how we treat customers. Regardless of whether they get the job, […]
Erika began working at Outdoor Sylvania in 2000 and has been the Executive Director for the last decade. Outdoor Sylvania is a government-funded organization that manages recreational parks in Sylvania, Ohio. She considers great service to the community her main responsibility and that of all employees. Growing up in Toledo, “Ann Arbor was synonymous with Zingerman’s”, but it […]
Looking to make your seasonal staff shine? Watch this fun, insightful webinar designed to help you set your team up for success during a busy season. Whether you’re gearing up for a holiday rush or preparing for summer crowds, this webinar will show you how to create an environment where seasonal employees can deliver standout service with […]
It may sound silly, but workplace games have proven to be effective! Games can help your team hit its goals, improve your organization’s results, boost energy, and encourage creative thinking. Any organizational issue you’d like to make improvement on is a great candidate around which to design a game. We’ve played workplace games to highlight and fix chronic […]
In 2002, Zingerman’s decided to adopt open book management, a system where everyone in the organization takes responsibility for the effective operation of the business – financial and otherwise. At that time, we were a community of five businesses in various stages of development. Zingerman’s Delicatessen was 20 years old, while the Creamery was only […]
Join us for a special conversation with ZingTrain Founder, Maggie Bayless, and Managing Partner, Katie Frank, two women who have carried ZingTrain for 30 years with their vision and leadership. The very idea of ZingTrain came to Maggie when reading Zingerman’s first organizational vision! She wisely foresaw that a growing organization would need training for consistency […]
Here at Zingerman’s, we’re keen on servant leadership. The theory was developed and coined by Robert Greenleaf in his 1970 essay “The Servant as Leader”. Paul Saginaw & Ari Weinzweig discovered his compelling ideas in the late 80s. Ever since crossing paths, Greenleaf’s ideas have become deeply embedded into how we train and develop leaders […]
Zingerman’s has used visions to guide our organization’s success for 30 years! Co-founding partners, Ari & Paul, wrote our first company vision back in 1994. They imagined Zingerman’s growing into a community of several Ann Arbor-based food businesses – and ZingTrain was founded in this same year! In 2007, the Zingerman’s Community of Businesses had […]
In February 2022, Ari Weinzweig and Paul Saginaw, co-founding partners of Zingerman’s Community of Businesses, announced they transitioned ownership of the Zingerman’s brand to a perpetual purpose trust. This radical, yet practical move was the result of over a decade of work to best answer this question. How do you preserve the culture of an […]
In 2001, Ian Gurfield co-founded Ian’s Pizza in Madison, Wisconsin. In 2003, Ian attended his first ZingTrain seminar hoping to get direction and vision on how to thoughtfully grow his small business. Today, Ian’s Pizza is bringing pizza to the people at 9 locations across 4 states and their cross-country team is actively working towards a shared vision […]
This webinar is Part 2 of a two-part series on the basics of our Bottom-Line Training® method. Part 1: Set New Employees Up For Success with an Effective Training Program A new hire walks into your organization for their first day. Do you feel confident you’re able to give them a great onboarding experience? Do you have […]
A new virtual workshop to get real about how you spend your time, and discover methods to make the most of it!
Tuesday, June 24 from 1:00-3:30 PM (ET)
