3 Tips for Writing a Vision of Success
“This isn’t a vision, it’s an illustrated to-do list… let’s try a second draft.”
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“This isn’t a vision, it’s an illustrated to-do list… let’s try a second draft.”
The article below was originally published in Lawn & Garden Retailer in 2017, as a collaboration between former ZingTrain Community Builder, Gauri Thergaonkar, and myself (Elnian Gilbert). I vividly remember sitting at a table in our lobby area, discussing all of the fine points of the 10-4 Rule – what would be the most useful to […]
Over the years that I’ve been a Trainer and Speaker with ZingTrain, sharing how Zingerman’s builds a culture of great service, I’m sure you can imagine how my awareness of the way that different companies deliver customer service has only increased. Of course, there’s a wide range out there – I personally try to patronize […]
Ian Gurfield, Co-Founder of Ian’s Pizza, is a long-time client and dear friend of ZingTrain. Below, he shares how he came to learn about Visioning, what the process of writing his first Vision was like and the impact it’s had on his business. And be sure to scroll down to to the end of this […]
Before I get too far into this blog post about how to write a vision, it feels appropriate to share a vision of what success looks like for this blog post. Here goes:
In the Servant Leadership workshops we teach, we often lead in to the content we’ve adapted from Robert Greenleaf by asking the group:
“You can say ‘no’ to customers!” feels like an outrageous thing to advocate, especially when your organization is known for delivering great customer service…
One of the most common questions we get asked as trainers is:
MAY 6-7, 2024
Job descriptions. Hiring. Performance reviews. The works.
This seminar is perfect for anyone who manages people and loves tools to help them succeed!
