Regardless of your actual title in an organization, your job involves making decisions. New staff members start making decisions the day they are hired, and beginning with their decision to accept the job, we hope their decisions will be good ones. One of the basic tenets of Bottom-Line Training — clear, documented expectations — is […]
Congratulations! You made it through the holidays. And if you’re taking the time to read this column, you must have made it through more or less intact. In the best case, it was your biggest holiday season to date and you’re feeling wonderful about how smoothly everything went — despite all the things that went […]
Happy New Year! As the retail world catches its breath after the whirlwind of the holidays, many managers find their New Year’s resolutions include “doing something to improve training.” How about you? Now that there’s hope for a little down time, does training figure in as one of the projects you hope to accomplish? Very […]
My formal education was first in German literature and then later in business administration. What I know about training design, development and delivery, I’ve learned through on-the-job practice and self-study. I’ve gone to lots of seminars, designed hundreds of classes and workshops, and helped to implement effective training here at Zingerman’s. Along the way, I’ve […]
A new year brings with it renewed energy – energy to tackle goals, try new things and/or break habits that might not be serving us. What happens when we bring our unique energy to work each day? We have the profound power to affect our work ecosystem in ways that impact productivity, profits and well-being. […]
Had you asked me ten years ago to describe my relationship with time, I probably would not have responded positively. Time was a four-letter word; one with which I had a very contentious relationship. I was working 60-70 hours a week (on a light week), and felt constantly behind, my head barely above water. I […]
A company that is optimistic, collaborative and up for any challenge doesn’t just happen. It takes leadership, vision, hard work and positive energy. The good news? Personal and organizational energy is a truly renewable resource—if you know how to foster it. Here are eight tips for successful energy management.
Change is hard.
I grew up with pastrami on rye (for special occasions) from delis in New York City and South Florida. But, my memories of time at these establishments are less about the service and more about the food—mostly because of waitresses declaring sharing charges for split meals (I was 8 years old, how could I possibly […]
The creation of the 12 Natural Laws of Business is a lot like the story they tell about gravity. Apples had been falling off trees and hitting the ground long before Sir Isaac Newton figured out how, and why, and how fast. Similarly, somewhere along the way in our over almost 38-year-long existence, Ari Weinzweig […]
“This isn’t a vision, it’s an illustrated to-do list… let’s try a second draft.”
