Why is Customer Service Training Important?
One of the most common questions we get asked as trainers is:
Liked Best, next time (LB/NT): A Powerful, Easy-to-Use Tool for Feedback and Reflection
We’ve got another acronym to add to your repertoire. We think it’s a game changer, quite honestly. Are you ready for it?
Zingerman’s 6 Steps to Running a Great Meeting
“Not ANOTHER meeting?!”
12 Ways to Build Successful Promotions
We’ve written a guide for creating successful promotions and while we believe that successful promotions should be fun, they must also sell product. Here are a dozen techniques that can contribute to increased awareness and sales:
