When I was 22, I was engaged to be married. My fiancé called the wedding off two months before ‘the big day’… invitations were printed and more. When lamenting to my therapist, I’ve never failed at anything in my life!, he astutely pointed out, If you get what you need out of this relationship, how […]
Interpersonal conflict is something that happens often at work. We don’t like to talk about it, it’s not always the most fun to deal with – but it’s a fact of life. Conflict in general is a fact of life! In fact, conflict is often the basis for transformational change – for businesses, for teams, […]
Is your huddle rockin’ it out and naming names? Or has it lost that, you know, lovin’ feeling? Either way, this is the conversation for you : Join ZingTrain Managing Partner, Maggie Bayless, and Deli Business Manager, Lynn Martin, to talk about huddling. Maggie and Lynn will answer questions about huddling that have been keepin’ […]
Join us for a web conversation with Pat McGraw, Zingerman’s HR Manager and Maggie Bayless, ZingTrain Managing Partner. Pat and Maggie will talk about tips and techniques for interviewing to hire the “right” people – people who fit your organizational culture and serve your organization’s bottom lines. Download the webinar files
We all recognize that training is important. it is also challenging. Frequently, the people in our organizations who qualify as subject matter experts do not have the time, capacity or even the skills to develop training materials or coach designated trainers. At Zingerman’s, we’ve developed what we call the 4 Training Plan Questions – they […]
Zingerman’s has been an Open Book business for over a decade now. We attribute a good bit of our financial success, especially through these lean times, to being Open Book. Over the course of time, we’ve not only gained a deeper understanding of what Open Book is and how and why it works, we’ve had […]
At Zingerman’s we have what we call a Culture Sandwich – the recipe we use to create the organizational culture we want. Being as committed as we are to Service, we’ve been particularly cognizant of the steps in the Culture Recipe when it comes to creating a culture of Great Service here at Zingerman’s. Of […]
In the soon-to-be-released Part 3 of Ari’s Guide to Good Leading series, an entire “secret” (or chapter to those not familiar with the format of the books) is dedicated to Mindfulness. Mindfulness Matters, Ari says. Here is how he opens the chapter : “Self-management, it turns out, sometimes starts in strange places. This is the […]
Ann Lofgren, ZingTrain’s resident Open Book Management and Annual Planning expert, joins us for this – our first webinar of 2014! Ann will share five fantastic tips that will help your business meet its annual targets. Gleaned from the methods and techniques we have used for years in the Open Book environment of Zingerman’s, these […]
In the book, The Long Dark Tea-Time of the Soul, Douglas Adams says : “Words used carelessly, as if they did not matter in any serious way, often allowed otherwise well-guarded truths to seep through.” Neither as eloquent, not as secretive as Douglas Adams, we nevertheless whole heartedly agree with him about the power of […]
You know us. You’ve seen us in action at our seminars. You know we’re nationally recognized for our food, customer service and unique business practices. We suspect all of that has led you to wonder : How on earth do they train their staff? Join us for this behind-the-scenes look at how we, at Zingerman’s, […]
A couple of weeks ago, Zingerman’s Community of Businesses welcomed a new business and a new managing partner into the fold. This is a very big deal for us. When Paul Saginaw, co-founder of Zingerman’s, addressed those that had gathered, he said “This act is the height of what we had envisioned.” Join us for […]
